Diploma in Customer Relationship Management

Entry Qualifications

To gain entry to the Specialised Diploma Programmes applicants must satisfy at least one of the following criteria:

1. Have successfully completed the Diploma in Financial Services
2. Have successfully completed the Mortgage Advice and Practice Certificate, Certificate in Investment Planning or Lifetime Mortgage Advice and Practice Certificate and have the support of their sponsoring employer to study at this level
3. Have successfully completed the Certificate in Financial Services, Certificate in Telephone Banking, Certificate in Sales and Service or Certificate in Credit Union Practice and have the support of their sponsoring employer to study at this level
4. Hold any degree from a European Economic Area (EEA) University
5. Hold an SQA Higher National Certificate/Diploma or equivalent
6. Holders of any bespoke Diploma qualifications, e.g. the Diploma in Corporate Banking, and have the support of their sponsoring employer to study at this level