Certificate in Sales and Service

The Certificate in Sales and Service is aimed at anyone who wishes to develop their knowledge and understanding of sales and service in the Financial Services Industry.

The Certificate in Sales and Service is a self-study course which is focused on distance learning workbooks supported by the Academy team who provide mentoring services, introductory courses, telephone helpline and e-mail support.

The Certificate is assessed by final examination consisting of 100 multiple choice questions and candidates must score 60% or above to pass. All the examinations are available on our on-line assessment system offering regular testing with instant results throughout the UK. As part of the support package for students the Institute offers an on-line mock examination site where students can test their knowledge of a subject and receive feedback of their performance before taking the final examination.

On completion of the Certificate in Sales and Service candidates can progress to the Chartered Banker programme.

The Certificate in Sales and Service has been credit rated at Level 7 of the Scottish Credit and Qualifications Framework by the SQA and has a rating of 30 credit points.

The CIOBS Academy provide an extensive range of study support to students undertaking this qualification. To see how the Academy can assist you in achieving your goal, just click here.